Privacy Policy
Effective Date: June 1, 2024
Welcome to Filmed's Privacy Policy. This policy describes how we collect, use, and handle your personal information when you use our website and services.
1. Information We Collect
We collect several types of information from and about users of our platform:
- Business Information: When you register as a business on our platform, we collect your business name, email address, phone number, physical address, and other business-related information.
- Customer Information: When customers place orders through your business on our platform, we collect their name, email address, phone number, and any other information they provide through your customized forms.
- Payment Information: We use Stripe to process payments. While we don't directly store credit card information, we do receive and store order amounts, payment status, and transaction IDs.
- Usage Data: We automatically collect information about how you interact with our platform, including IP addresses, browser type, pages visited, and time spent on the platform.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information including confirmations and receipts
- Send administrative messages, such as updates, security alerts, and support messages
- Facilitate communication between businesses and their customers
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience on our platform
3. Information Sharing
We may share your information in the following circumstances:
- With Businesses: Customer information is shared with the business that received the order.
- Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as Stripe for payment processing.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we're involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided below.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy.
8. Contact Us
If you have questions about this policy or our privacy practices, please contact us at:
Email: hello@filmedapp.com
and include the subject line "Privacy Policy."